‘What is the return on investment (RoI)?’ is probably the single most frequently asked question asked when considering clinical decision support. With increasing pressure on budgets, ensuring that any investment delivers on both cost saving, improved efficiencies and service improvement is key. But there is more to a RoI than simply the price tag.
A true measure of RoI must include the full spectrum of benefits that can result from a successful IT implementation: improved patient safety, improved quality of the care provided, improved relationships with patients, streamlined internal processes, innovation, and other qualitative factors. HIMSS recommends that health providers use the following areas to evaluate RoI:
- Efficiency Savings
- Improved outcomes of care compared to pre-health IT implementation
- Additional revenue generated as the result of an IT implementation
- Non-financial gains such as, but not limited to, increased patient satisfaction with care encounters, decreased provider time at work, and higher levels of employee satisfaction
- Increased knowledge of providers about the patient population they serve
Plain Healthcare’s products have been proven to deliver on their RoI promise.
For example, NHS Nene CCG have seen a significant impact in consultation times since the implementation of PathFinderRF. The average time saved per day is more than 35 minutes per GP. They have also witnessed a saving in the cost of onward referrals with a less than 1% reduction in referrals for outpatient appointments alone covering their investment in PathFinderRF. These figures speak for themselves.